Return and Refund Policy

Last Updated: 2-13-24

Return Process

Initiate the Return:

  • Email us at kidsinministry@yahoo.com.
  • Share with us in the email:
    • your first and last name
    • date of your order
    • your order number
    • the problem with your order

Packaging:

  • Ensure the product is in resale condition, unused, and in secure packaging.

Shipping:

  • Ship the item to the address provided during the return initiation.
  • Use a trackable shipping service for a secure and traceable return.

Refund Process

Inspection:

  • Upon receiving the returned item, our team will inspect it to ensure it meets the criteria.

Refund Initiation:

  • If the product is in resale condition, we will initiate the refund process.

Payment Method:

  • The refund will be issued to the original payment method within [insert number] business days.

Customer Requirements

Return Window:

  • You have 30 days from the date of delivery to initiate a return.

Product Condition:

  • The product must be in resale condition, without any soiling or damage.

Reason for Return:

  • For your convenience, no specific reason is required for the return.